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Firefly Review – Episode 7: The Making of Firefly Flight Stewardess * Part 1 *

A journey of a thousand miles begins with a single step.

“Sheila” woke up at 6am and drove down to Subang from Kuantan.. “Neeta” postponed her weekend plans and made her way to Subang accompanied by her family. “Lynn” traveled from JB with her best friend just to get another shot at her dream. Like many others, these three ladies shared a common goal, to become a flight stewardess for Firefly Airline.


(Image from Firefly)

For hundreds of ladies with the dream of ‘flying high’ and ‘exploring the world’, their journey to be a flight stewardess with Firefly Airline starts last weekend. As early as 8am on a Saturday morning, more than 300 candidates gathered at a hotel in Subang Jaya for Firefly’s Flight stewardess walk-in interview, their first step towards the long and challenging journey to become a stewardess with Malaysia’s community airline, Firefly.

Cabin crew is often seen as the frontline of an airline’s image and the reason many people being loyal to one particular airline. Being a frequent flyer with Firefly airline, I believe Firefly’s flight stewardess is professional, friendly and well-trained. I personally think that Firefly’s flight stewardess is not only as good as the award-winning Malaysia Airlines cabin crew but they are also more relaxed and natural in providing in-flight services to passengers. I guess this come as a result of a comprehensive training and a selective recruitment process which begins on a walk-in interview. Let’s take a closer look at the walk-in interview procedures.

The registration counter.

Registration form to be filled and submitted with a copy of candidate’s CV, passport-sized photo, full-size photo, certs and other relevant documents. Pre-screening is done here and those who are below 18 years old or over 35-years old were not given a form.

Waiting for their name to be called for the first screening which is the “height test”.

Candidates are required to have a minimum height of 157cm. It’s a clear-cut requirement. This requirement was clearly stated in newspaper and Firefly’s website and blog.

Quite a big number of candidates went home without even being interviewed as they failed to reach the 157cm mark. It is 157cm without any shoes on. Some of the candidates were not happy and argued on this height requirement but the requirement is there for a reason. Many do not know that a flight stewardess main role is ensuring the safety of the passenger and the flight. For the stewardess to perform this critical task efficiently, they need to have certain reach in the aircraft hence the need to be at least 157cm tall.

Candidate’s weight was also measured. There are no weight requirements at Firefly. A candidate is assessed based on the weight in proportion to height. This is again to ensure that the chosen flight stewardess will have no physical restriction to perform her tasks in-flight.

The candidates anxiously waiting to be interviewed.

Some words of motivation from existing front liners of Firefly Airline.

Candidates went into the two parallel rooms in group of 4-5 and were interviewed by a panel of evaluators. Questions were ranging from basic personal information to experience in customer related areas and information on Firefly airline.

Sharing of experience after the interview session.

In the end, those who made the cut received this small piece of white paper inviting them to the next round on interview in a couple of weeks time.

For those who made it, their journey has become one step closer towards the ultimate destination. Things will get tougher the next round, but for now, there is a reason to be happy and celebrate. Some of the photos of the candidates who were shortlisted for the next stage!

After spending a couple of hours observing and mingling with the candidates, I have a better appreciation and admiration towards Firefly’s flight stewardess. They were selected from a large pool of candidates and went through a rigorous process and that explains how they turned out to be very gracefully professional in-flight carrying their duty as the ambassador of Firefly Airline. I wish all the candidates the very best for their next round of interview and blue skies ahead~!

A special thank you to all Firefly staff that have made it possible for me to cover the walk-in interview. Thanks for the hospitability and fun Saturday morning!

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The article above represents my personal view and has nothing to do with Firefly Airline’s official view. Photos were taken with permission from both the airline and the candidates. If there is a need to have any of the photos removed, please do not hesitate to contact me at azuan_az@hotmail.com. For more information on Firefly Airline, visit their official website at http://fireflyz.com.my or my series of Firefly Reviews.

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32 Comments

  1. Aina August 17, 2009 at 11:20 am

    Great post. 🙂

  2. Saziman August 17, 2009 at 12:32 pm

    Wow…. 157cm! No wonder all the stewardess i met are tall ladies. I never know its for safety reason. I always thought its for the look and beauty.

  3. Evon August 17, 2009 at 3:10 pm

    Yes. Height is required for safety reason and of course for the stewardess to be able to reach the compartment above. They will also need to be fit in case of any emergency so that they can help themselves and the passengers to safety.

  4. calvin August 17, 2009 at 3:46 pm

    Fuiiiyoh!!! macam american IDOL hahahaha!!!

  5. wm August 17, 2009 at 7:59 pm

    my favorite so far 🙂

  6. wm August 17, 2009 at 8:04 pm

    “observing and mingling with the candidates” .. *cough cough*

  7. azuan August 17, 2009 at 8:14 pm

    WM: please have some cough syrup 😛 I will be on MSN later!

    WM: my favourite too…i told u its getting better 😛

    Calvin: Seriously… there were lots of drama 🙂 Just like a reality show

    Evon: Thanks for the info 🙂

  8. wm August 17, 2009 at 10:32 pm

    how much later is later? 😛

  9. wm August 17, 2009 at 10:33 pm

    and i never doubted that it would get better 😉

  10. Arief August 18, 2009 at 3:38 am

    wow, it must have been great to be surrounded
    by all those pretty ladies..
    and ‘mingling’ with them as well..
    hahaha..

    so, will you be going to 2nd round then?
    i wanna tag along!!
    hahahaha =P

  11. Joanne August 18, 2009 at 7:18 am

    I went to the walk-in session. I didnt make it though but it is a learning experience. I also met few new friends so it is not too bad.

  12. Joanne August 18, 2009 at 7:19 am

    oh i forgot to mention. in the future do come a bit late as there will be less crowd.

    i like walk-in interview. at least everyone got a chance and not judged by CV only.

  13. wm August 18, 2009 at 10:52 am

    Next time got interview for flight STEWARD i want follow 😛

  14. misha August 18, 2009 at 1:06 pm

    wow…. Hot looking gals..

  15. azuan August 18, 2009 at 4:17 pm

    Misha: Could not agree more 🙂

    WM: For the time being Firefly only hire flight stewardess. A good move if u ask me 😛

    Joanne: Did we meet last SAturday? Anyway you’re right. An interview is a learning process and you got nothing to lose but everything to gain 🙂

  16. Saziman August 18, 2009 at 8:05 pm

    Evon: Thanks for the explanation.

  17. Lin Ai Feng August 20, 2009 at 2:06 pm

    nice post, azuan 🙂 uuuuu pretty ladies. but i bet your wife will kill you if you flirt around w them lol

  18. Mr. Fatboy Slim August 20, 2009 at 2:53 pm

    Pictures yg no.7 from below tu, Sweet la…

    If they got opening for males, I will be the first one to sign up but then confirm kena reject. Why???

    The plane may have problem taking off, haha..

  19. ida August 20, 2009 at 6:00 pm

    may i know when is the upcoming interview for flihgt attendant for firefly??
    very2 interested in this..

  20. azuan August 20, 2009 at 10:33 pm

    Ida: At this point there is no upcoming walk-in interview being announced. IF there is any, i’ll post it in my blog, also check our Firefly’s website at http://www.fireflyz.com.my

    • azuan August 23, 2009 at 2:42 pm

      Thank you everyone.

      This is officially the most popular article in my series of Firefly Review, let’s hope i can have a sneak peek at the training session one day 🙂

  21. elmi October 20, 2009 at 11:56 am

    firefly just looking stewardess? how about steward? it’s an fair.. but I like stewardess uniform very nice…..

  22. delina April 7, 2010 at 1:17 am

    hi there..
    i been waiting for fireflyz walk in interview since the last time u did in august last year. i could’n make it that time because i was pregnant and due on the same date. what i did was i went to your office in subang and hand in my resume. i also send my application through email but unfortunately no feedback from fireflyz. i’m disappoint because 2 of my colleague from mas (i’m an ex mas cabin crew)just send their application for couple weeks and they already been call to join fireflyz. and what surprise me is they get to join fflyz even though their record is no good. when i submit my application at your office the officer keep telling me that they want ex crew with a good track record and they will check. i don’t have anything to worry about because i have a very good record with mas.
    i know my story is long. this is what i feel. i love become a cabin crew. cant wait for the interview.

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  26. zakuan zakuan January 2, 2011 at 11:11 pm

    hot stuff~! i’m sure these batch is already in service!

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